Oh, that wasn't supposed to happen. If you're seeing an error message that you weren't expecting, then this article will help you find a resolution and help prevent it ever happening again.
Seeing an error message saying that you don't have enough memory? Learn more about why, and what you can do about it.
Prezi can handle pretty much every kind of image, video, or sound file, but if you want to check if the file type you're using is on the list, click here.
Prezi should work on almost all computers that can connect to the internet, but to see if yours fits with our recommendations, click here and take a look.
Got an error message when trying to insert a YouTube video? No need to panic, just read this article.
With your presentations stored in the cloud, it can be good to know how firewalls, virus software, and other security measures work in relation to Prezi.
IO error messages can happen, but if they do, don't worry, because what to do is written right here.
Want to change the email address associated with your Prezi account? It’s simple. Check out this article to see how.
Prezi not speaking your language? Don't worry 'cause awesome zooming presentations are available in 7 different languages read this article for more info on how to work in your language.
In addition to the Roman alphabet, Prezi also supports the Chinese, Korean, and Japanese characters. This article will give you details on how you can use these languages in your prezis.